Cloud Managed Services – How to Choose a Cloud Provider
Author: Haziqa Sajid
Cloud technologies are changing traditional digital workflows. With increasing digitization, adopting cloud computing has become vital for all industries.
According to recent research, cloud services generated $229 billion in profit in 2022. Private cloud, SaaS, and other cloud solutions experienced a 19% growth.
However, the steps involved in managing a cloud are challenging. Therefore, businesses are moving towards managed cloud services. It helps organizations to free critical resources and focus on strategic business growth.
This blog explores the vital aspects of choosing cloud-managed service. It will help you to invest in the right managed cloud services provider.
What are Cloud Managed Services?
The cloud provider efficiently manages and maintains an organization’s cloud framework. Managing a cloud involves improving and automating various cloud workflows, such as:
Managed services free organizations from buying and maintaining costly IT resources. They enable organizations to get additional support, which includes automated data backup, recovery, and monitoring.
Below are some key benefits and features of managed cloud services that businesses can leverage.
- Resource optimization – Managed cloud services optimize cloud resources through load balancing, auto-scaling, and on-demand allocation.
- Control over Budget – Managed cloud services offer transparent prices. It helps ensure organizations get a flat, predictable spending plan.
- Enhanced security and compliance – Data cloud solutions focus on robust security measures, including encryption, access controls, and regular audits. It ensures strict data protection and regulatory compliance.
- Proactive monitoring and issue resolution – Managed cloud service providers deliver continuous monitoring. It helps detect and resolve issues before they corrupt and halt critical workflows.
- Disaster recovery – Managed cloud services provide automated backup and disaster recovery solutions. It includes regular data backups, rapid restoration, and failover capabilities. Disaster recovery protects your organization’s data assets against theft and loss.
Types of Managed Cloud Services
Apart from feature-specific frameworks like managed security, DevOps, database, disaster recovery, and desktop as a service solution, the most widely considered delivery models include:
These three models offer varying levels of control and responsibility shared between cloud providers and client organizations: Let’s discuss the shared duties of vendor and client in these cloud-managed services.
- Infrastructure as a Service (IaaS) – Client organizations can control OS, applications, and configurations deployed on the infrastructure. In contrast, the cloud provider manages the underlying physical infrastructure.
- Platform as a Service (PaaS) – The service provider manages the infrastructure, including servers, storage, and networking. In contrast, client businesses focus on developing and deploying their applications.
- Software as a Service (SaaS) – The service provider develops and updates the software application. Some other vendor-side responsibilities are infrastructure security and monitoring. It includes cloud servers, network, and application maintenance.
Key Factors to Consider While Choosing a Managed Cloud Services
Choosing the right managed service can notably impact your budget and experience. To select the right managed-cloud services provider, consider the following factors.
Reliability and Uptime
Ensure the reliability and uptime of the cloud service. Examine cloud providers’ Service Level Agreements (SLAs) to assess their reliability. The examination includes assessing the performance KPIs. It includes service uptime and response times for support queries.
Look for a cloud provider with high uptime, preferably 99.9% or above. It ensures that your applications and data will be available to users with minimal disruptions. Also, check if the managed services provider offers disaster recovery plans. The disaster recovery plan reduces the risk of losing data by replicating it across multiple VMs.
Ensure the SLA aligns with your business requirements and expectations.
Data Security and Privacy
Data security and privacy are essential when selecting a cloud provider. You must protect your data from unauthorized access, breaches, and losses. Some key features you should ensure in managed services provider include:
- Data encryption – Your cloud provider should offer encryption mechanisms to protect your data at rest and in transit. Look for strong encryption standards, such as AES-256.
- Compliance certifications – Depending on your location and industry, check if the cloud provider adheres to industry-recognized standards. Don’t compromise on Industry standards like GDPR, HIPAA, PIPEDA, SOC 2, and NIST.
- Access Control and Identity Management – The cloud provider should offer robust access controls with managed firewall solutions. It allows you to define and implement user permissions and roles. Similarly, multi-factor authentication (MFA) adds an extra layer of security by requiring additional verification steps for user authentication.
Review the provider’s privacy policies to understand how they handle your data. Assess whether they share data with third parties. It helps you ensure transparent policies and compliance with data safety regulations.
Scalability of Resources
The ability to scale resources is essential when choosing a cloud provider. Consider the cloud provider’s scaling options and mechanisms. They should offer automated upscale and downscale capabilities. It is necessary to ensure your applications can handle traffic and workload spikes without limiting performance.
Another vital aspect is the cloud provider’s robust and high-bandwidth network. It ensures that your applications can scale quickly and handle increased traffic effectively. Multiple server regions and data centers improve scalability by providing redundancy and fault tolerance.
Transparent pricing is vital for understanding the cost implications of using cloud-managed services. Some cloud providers have complex pricing models and hidden costs. Look for cloud providers that offer transparent prices and clearly define the costs concerning different resources.
Remember that managed services often involve operational expenses. Opt for cloud services that support hybrid models if you want to use on-premises infrastructure in parallel. You can also choose cloud-managed services that offer gateways for migrating your infrastructure to the cloud.
Vendor support is also vital in choosing managed services. It helps ensure consistent service delivery & quality, integration, and compatibility. Vendor support allows businesses to experience smooth onboarding. Another benefit of vendor support is limited disruptions in migrating to a new cloud framework. The managed cloud services provider’s support can notably impact your cloud experience.
Look for managed cloud service providers that offer fast response times for critical issues. Evaluate their Service Level Objectives (SLOs) that outline the expected response times based on the severity of the support request. Ensure that the provider’s SLOs align with your business needs.
Moreover, you must ensure that the cloud provider offers comprehensive support documentation and Knowledge-base. These resources can be valuable references to resolve common issues.
Importance of Choosing the Right Cloud Provider
Opting for the right cloud provider is crucial for businesses to survive in today’s market. It ensures a solid foundation for critical operations. You can expect advanced cloud technology and security by choosing a reliable managed service. Moreover, cloud-managed services must optimize your budget to help you increase ROI by choosing flexible pricing models and scalable resources.
The right choice also determines how much businesses can scale their performance and automate operations for better efficiency. Your managed cloud services provider choice can make or break your cloud investment.
Unleash the Power of Managed Cloud Services with V2 Cloud
A prominent cloud service, V2 Cloud is the top choice for small and midsized businesses (SMBs). V2 Cloud’s managed cloud services have high-end security, including managed firewalls and antivirus solutions. It ensures the highest degree of data protection against modern cyber threats.
The scalability and reliability of our managed services ensure continuous service delivery with 99.95% uptime. Our robust disaster recovery plan includes regular data backups to ensure the security and availability of sensitive data. Moreover, our customer-centric support is available 24/7 to quickly resolve your queries. With V2 Cloud’s cost-effective cloud solutions, you can get the best value for your cloud investment.