This modern remote working environment demands organizations and enterprises to be more structured. Enterprises have now molded themselves to adapt to the remote culture, and they are looking for tools that could benefit them.
Voice over Internet Protocol (VoIP) tools are solutions made for enterprises to use voice calling with additional features through the internet. These tools provide business VoIP services and are used as a replacement to the traditional telephony services. There are plenty of enterprise VoIP solutions available to use today. In this article, we will be shedding light on some of the best VoIP tools for enterprises worldwide.
How do VoIP solutions work?
VoIP has introduced a vast change in telephonic communications. Ever since this technology has become common, enterprises prefer its application over landline. Voice over Internet Protocol (VoIP) refers to the technology that allows consumers to turn any device into a business phone using a web console.
Some of the prominent features that VoIP tools include audio calls, video calls, message service, team group chats, and call recordings. Moreover, some enterprise VoIP solutions also offer third-party integrations with APIs, email marketing services, and CRM software.
4 Best VoIP solutions to use for Enterprises:
1- RingCentral:
One of the finest and market-leading VoIP tools for businesses is RingCentral. RingCentral lets its consumers have access to VoIP services through their computers or phones over an internet connection without any restrictions. They can utilize its services anywhere around the globe.
Security is the foremost crucial aspect for enterprises and one that can’t be neglected at all. No organization risks the loss of their sensitive information, and that’s why they refrain from using any amateur or unsafe tools. With RingCentral, the risk of data breaches is minimized as it incorporates multiple layers of built-in security. Apart from that, RingCentral ensures maximum protection on its web app as well by encrypting it with SSL encoded technologies. Another noteworthy feature of RingCentral is that it comprises a user-friendly interface that’s easy to use for even beginners.
You can easily track and record calls and ensure maximum efficiency using RingCentral’s data-driven predictive dialer. RingCentral offers easy integrations with applications like Office 365, SalesForce, Oracle, Zendesk, Dropbox, and Active Directory.
2- Dialpad
Dialpad is one of the most revamped VoIP solutions as its updates are frequently released over time. The Dialpad developers have worked tremendously well on its Voice Intelligence (VI) feature. It is available to use for iOS, macOS, Android, and Windows and also offers a web app for ease.
Dialpad offers its consumers an extraordinary interface and lets users record and transcribe calls from multiple languages. It also allows users to send voice notes to multiple contacts simultaneously. The tool facilitates HD calling that provides excellent voice quality, and lets enterprises communicate more effectively.
Dialpad’s mobile app is giving major competition to other VoIP tools. The app provides every feature that is available for the desktop and web versions. The tool also lets the businesses manage their calling period by specifying hours on the interface. It also allows and customizes the Voice Intelligence (VI) preference as per the organization’s need. Enterprises can easily integrate Dialpad with other apps like Miro, Slack, Microsoft Teams, and Zendesk to maximize their efficiency.
3. Vonage:
Vonage is an enterprise VoIP solution that offers cloud communication services to corporations. With Vonage, organizations can have flexible and unified communication across the world. It is available to use for android, iOS, Windows, and macOS.
The prominent features of Vonage include messaging, audio calls, and conversion of voicemail into an email. It also offers automatic call-back, and call monitoring features. The data shared and transmitted via the application is completely secure owing to Vonage’s advanced safety measures. The tool heavily focuses on GDPR compliance.
Vonage offers maximum reliability, which translates into keeping in touch with your teammates wherever you are. Vonage’s architecture is backed up with cloud and the application can be integrated with multiple applications including Salesforce, Microsoft Teams, Microsoft Dynamics, and Office 365.
4. Grasshopper:
Grasshopper is a VoIP solution that’s best suitable for small-scale enterprises. It is available for both desktop and mobile phones.
The main features of Grasshopper include the provision of local and toll-free numbers, unlimited business calls, texts, extensions, and custom greetings. Grasshopper offers call forwarding to any device or number. Features like call waiting, advanced routing, and conversion of voicemails to emails make it an exceptional VoIP tool. The only downside of using Grasshopper is that it requires a phone line for facilitating outgoing calls.
With its simple interface and low cost, Grasshopper is the best choice for small business owners. The app is easy to use on a mobile phone and also offers 24/7 customer support.
Benefits of using Cloud Desktops for your VoIP Solution:
VoIP solutions provide a distinct approach towards communication by offering business owners flexible audio conferencing and additional features. The tools covered in this article offer impressive features and affordable prices.
Utilizing a Cloud Desktop solution with your VoIP solution is an extremely recommended approach for maximizing efficiency. With higher scalability, increased reliability, and an overall secure communication mechanism, cloud desktops are certainly an adaptable choice.
There are several benefits of employing Cloud Desktops for your VoIP systems. Some of them are
All of the tools elaborated above deliver impressive features. However, it’s better to rely upon an established Remote Desktop Solution with a robust and highly responsive team of professionals.
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V2 Cloud offers a smooth cloud transition model for remote users. Our highly flexible and cost-efficient Cloud Desktop solution facilitates a seamless cloud experience for your remote employees. Using V2 Cloud’s VDI solution, your employees can work from home in a secure and robust remote environment. V2 Cloud keeps your business up and running even in case of unforeseen circumstances, such as cybersecurity attacks or natural disasters.
V2 Cloud prioritizes data security and confidentiality, allowing your team to focus on the tasks at hand. With industry-leading standards and high-performance VDI, our solution aims at providing a remarkable user experience. Additional benefits like 24/7 monitoring and comprehensive technical support ensure a top-notch and reliable cloud experience without any disruptions. All of these aspects ultimately contribute to maximum employee productivity and output.
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