Top 5 Desktop-as-a-Service (DaaS) Providers in 2024 - V2 Cloud

Top 5 Desktop-as-a-Service (DaaS) Providers in 2024

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With the development of society, technology plays an important role in people’s lives. Among them, cloud technology has become a hot topic in contemporary society.

More and more people pursue accessing their digital resources such as documents, applications, and operating systems anywhere, anytime, and from any device. Desktop-as-a-Service (DaaS) is a type of virtual desktop solution that solves this problem perfectly by allowing users to access their desktop settings, applications, and data without the need for a physical desktop server, offering flexibility and remote work capabilities.

However, many businesses or organizations are struggling to find suitable solution providers to solve their requirements. Before we dig them out, let’s understand what Desktop-as-a-Service is.

What is Desktop-as-a-Service (DaaS)?

Desktop as a Service or DaaS is a type of virtual computing that delivers cloud-based workspaces to employees anywhere, at any time.

Desktop-as-a-Service (Daas) is a virtualization technology that allows users to run applications from powerful remote virtual machines. Rather than running an application on a local machine, DaaS users run it on a remote machine in the cloud and access the application via a web-based portal as if it were running locally.

The technology is managed by the DaaS solution provider which hosts, runs, and provisions the required infrastructure. DaaS customers can then determine how many cloud-based machines they want to run, and the delivery model.

DaaS service providers allow customers to access desktops in three ways:

  • Shared Desktops: Multiple users access a single machine.
  • Pooled Desktops: A pool of desktops is available and users access whichever one is available.
  • Dedicated Desktops: Each user has one desktop assigned which is not accessed by other users. A persistent desktop allows users to customize and save their desktop settings, making it suitable for more permanent employees.

What is the Difference Between a Physical Desktop and Desktop-as-a-Service (Daas)

A physical desktop is the old-school desktop that we have all grown up using. It requires all the physical components of a computer (CPU, monitor, etc.) to be set up in one place. Employees need to go to an office or use a specific device to access their workspace.

Compared to this classic approach and on-premise softwares, DaaS is the way of the future. DaaS is the best option for businesses and individuals since its cloud-based infrastructure is easy to implement, scale, and maintain.

Employees get complete access to their workspace while the company data is completely secure. Users can utilize a DaaS provider to boost productivity, and performance, and reduce costs.

4 DaaS Benefits for Your Company

Desktop-as-a-Service is a key enabler for remote and distributed workforces. Benefits include:

Using thin devices

By using high-performance virtual machines in the cloud to run applications and get a video stream of the desktop, the end-user device can be cheaper and lighter in terms of specifications. Users will be able to access resource-intensive applications such as Quickbooks cloud hosting.

Access IT applications from any device, any location

By using DaaS providers, users can securely access IT applications via the internet from any location and any devices, without needing to use company-owned devices or access applications from the company’s network.

Improved device security

Users do not need to store any data or applications on the end device. All apps and data are securely stored in the cloud. DaaS solutions provide secure cloud storage space for all applications and data, reducing the risk of data loss or theft.

Workforce flexibility

DaaS desktops can be provisioned and de-provisioned on-demand. If you have a sudden uptick in employees, such as seasonal staff, the solution can be scaled up and down as required.

How to Choose the Best DaaS Provider for Your Business

Selecting the best Desktop-as-a-Service (DaaS) provider for your business involves a thorough evaluation of several key factors to ensure it meets your specific needs.

Here’s a guide to help you make an informed decision:

Assess Your Business Needs

Start by identifying your organization’s specific requirements. Consider the number of users, the types of applications needed, and the level of customization required.

Determine if you need support for particular operating systems or software, and consider any compliance or security needs unique to your industry. If your organization uses Linux, ensure the DaaS provider supports Linux desktops and offers the necessary applications and compatibility.

Evaluate Performance and Reliability

Look for providers with a strong track record of high performance and uptime. Check their service level agreements (SLAs) for guarantees on uptime and response times. Ask for references or case studies to understand their performance in real-world scenarios, particularly during peak usage times.

Consider Security and Compliance

Security is paramount when choosing a DaaS provider. Ensure they offer robust security measures, including data encryption, multi-factor authentication, and regular security audits. If your industry has specific compliance requirements (such as HIPAA for healthcare or GDPR for European data protection), verify that the provider meets these standards.

Scalability and Flexibility

Your DaaS solution should be able to grow with your business. Choose a provider that offers easy scalability, allowing you to add or remove users and resources as needed. Flexible pricing models are also important, enabling you to pay for what you use without incurring unnecessary costs.

Support and Customer Service

Reliable customer support is crucial for minimizing downtime and resolving issues quickly. Investigate the provider’s support options, including availability (24/7 support is ideal), response times, and the expertise of their support team. Consider providers that offer dedicated account managers or personalized support plans.

Cost and Pricing Structure

Compare pricing models of different DaaS providers. Look for transparent pricing with no hidden fees. Some providers offer flat-rate pricing, while others charge based on usage. Use the provider’s pricing calculator to estimate your costs based on your specific needs and consider any additional services or features that may affect the overall price.

Integration Capabilities

Ensure that the DaaS provider can seamlessly integrate with your existing IT infrastructure and software applications. Compatibility with current systems will minimize disruptions and enhance productivity. Check for integration options with common business tools and platforms.

Trial Periods and Demos

Take advantage of trial periods or demos offered by DaaS providers. This allows you to test the service firsthand and determine if it meets your performance, usability, and support expectations.

By carefully evaluating these factors, you can choose a DaaS provider that not only meets your current requirements but also supports your future growth and technological needs.

Top 5 Desktop-as-a-Service (DaaS) Providers

1. Microsoft

Highlights – deep integration with the Microsoft ecosystem

Microsoft offers two flavors of desktop-as-a-service solutions – Azure Virtual Desktops and the recently released Microsoft 365. Both DaaS solutions leverage the Azure infrastructure to provision infrastructure. Customers can provision Azure Virtual Machines and specify the amount of computing, storage, and memory for each machine.

Azure Virtual Desktop (AVD)

It is a flexible cloud virtual desktop infrastructure (VDI) platform that securely delivers Windows Virtual Desktop and remote apps with maximum control. It offers Windows 10 and Windows 11 personalized and multi-session desktops and remote app streaming. AVD offers full control over management and deployment, plus options for Citrix and VMware integration.

Windows 365

It is a complete software-as-service (SaaS) solution that streams a comprehensive Windows experience – including apps, content, and settings – to any device. Compared to AVD, Windows 365 is a simpler solution that is delivered end-to-end by Microsoft.

It is worth noting that pricing for the DaaS solution varies depending on the number and configuration of each virtual machine. These VMs are priced at standard Azure prices, which can be calculated here.

2. V2Cloud

Highlights – fully integrated DaaS solutions and transparent pricing

V2Cloud delivers fully managed desktop-as-a-service solutions with flat rates and transparent pricing. Customers can engage with a team of solution experts to select the best option based on their requirements and a number of users.

V2 rises above the competition when it comes to speed, performance, and security, their solutions are dynamic and hosted on our own servers. Unlike other DaaS solution providers, V2 Cloud makes it incredibly easy to set up your virtual cloud environment in 20 minutes, without any in-depth training or certifications.

This DaaS provider offers a wide range of built-in services such as:

  • Virtual Private Network
  • Off-site daily backup snapshots with 7 or 21 days history
  • Custom active-active DR solutions
  • Malware protection
  • Storage bucket options

While the pricing for other DaaS providers is highly dependent on a range of add-ons and configurations, V2Cloud offers a simple price calculator based on the number of users and feature list, with no extra or hidden costs.

3. Amazon Workspaces

Highlights – good DaaS provider for customers with existing AWS estate

Keeping in line with large public cloud providers, Amazon Workspaces is AWS’ desktop-as-a-service offering. As with Microsoft, Amazon Workspaces customers have access to the wider AWS portfolio of cloud-based services.

Using Amazon Workspaces, customers can provision either Linux desktops or Windows desktops and configure each cloud-based virtual machine individually. Depending on the chosen operating system, AWS provides a default set of applications such as LibreOffice, Firefox, and Evolution Mail for Linux users, and Internet Explorer 11 and Firefox for Windows customers.

Both operating systems can then install a wide range of applications or create custom images.

4. Citrix

Highlights – a wide variety of subscription types and advanced functionality

Citrix has been a household name in the virtual desktop infrastructure space, especially with regard to on-premises deployments. Now, Citrix has also started offering a desktop-as-a-service solution which comes with four different service levels.

Citrix DaaS Standard

Starting from $10 USD per user per month on a pay-as-you-go monthly subscription, the most basic version of the service includes a managed DaaS solution provisioned on top of Microsoft Azure or Google Cloud infrastructure. The DaaS solution can be purchased directly from the cloud provider’s marketplace. Customers can either bring their own cloud subscription or buy a fully managed DaaS service from Citrix.

Citrix DaaS Advanced Plus

From $13 USD per user per month, the service allows customers to add DaaS solutions to their existing environments in order to manage cloud desktops alongside on-premises workloads. It’s a suitable solution for organizations that need more IT flexibility. The DaaS service also provides advanced monitoring, session recording, and user performance and scalability enhancements.

Citrix DaaS Premium

Jumping at $20 USD per user, per month, the premium package includes extended monitoring with historical reporting, app and desktop image portability across hybrid clouds, advanced image management tools, and advanced security.

Citrix DaaS Premium Plus

The most expensive package at $23 USD per user, per month, the service includes performance analytics to optimize the user experience, and security analytics to detect and deflect potential threats.

5. VMware

Highlights – DaaS provider for enterprises with complex IT requirements

VMware is another heavyweight in the virtual desktop infrastructure space, their Horizon product suite being one of the go-to on-premises VDI deployments. Now, VMware offers a DaaS option on top of Azure infrastructure, which is a managed service that delivers virtual desktops and applications directly from a customer’s Microsoft Azure subscription.

The service provided by this DaaS provider keeps the same functionalities as traditional Horizon, such as simplified management and integration with existing systems, enhanced remote experiences, intrinsic security, and native cloud architecture. VMware DaaS supports shared, pooled, and dedicated models, which leverage the flexibility of virtual machines provisioned in Azure and broad operating system support.

Horizon Cloud supports a large and diverse array of client platforms and endpoints, allowing users to access their desktops and applications from common desktop and mobile operating systems, thin clients, and web browsers. Users can expect a feature-rich experience, with support for USB, camera, printer, and smart card redirection on most platforms, as well as support for real-time audio and video platforms like Microsoft Teams, Skype, Zoom, and Cisco Jabber.

Frequently Asked Questions about DaaS Providers

What are the potential drawbacks or limitations of using DaaS compared to traditional on-premises desktop solutions?

One of the primary concerns is reliance on internet connectivity; DaaS requires a stable and high-speed internet connection for optimal performance.

Latency can be another issue, especially for businesses that require real-time processing and immediate responses, as data must travel back and forth between the user and the cloud servers.

What specific industries or types of businesses benefit most from implementing DaaS solutions?

Industries and businesses that benefit most from implementing DaaS solutions are those with a significant need for remote work capabilities and flexible scaling.

Technology and IT services companies often utilize DaaS for its ability to provide developers and support staff with consistent, secure access to powerful virtual desktops from any location. Financial services firms benefit from DaaS by ensuring secure, compliant environments for handling sensitive data while allowing employees to work remotely.

Healthcare organizations also gain from DaaS, as it supports secure access to patient records and medical applications, ensuring compliance with regulations like HIPAA. Additionally, education institutions leverage DaaS to offer students and faculty access to specialized software and virtual labs without requiring physical presence.

Lastly, businesses with fluctuating workforce demands, such as seasonal industries or companies with frequent short-term projects, find DaaS advantageous for its on-demand scalability and cost-efficiency.

How do DaaS providers ensure consistent performance and uptime, particularly during peak usage times?

DaaS providers employ robust cloud infrastructure with load balancing to distribute the demand evenly across multiple servers, preventing any single server from becoming overloaded. Redundant systems and data centers help maintain service continuity in case of hardware failures or other issues.

Providers also utilize scalable resources, automatically allocating additional computing power as needed to handle increased demand. Advanced monitoring tools continuously assess system performance and detect potential problems before they affect users.

Additionally, DaaS providers often have service level agreements (SLAs) that guarantee specific uptime percentages and performance metrics, ensuring a reliable user experience even during peak periods.

Final Takeaway

Desktop-as-a-service solutions are based on cloud infrastructure and delivered as a managed service. As such, we recommend determining whether you have a preference for a specific type of public cloud provider when assessing DaaS providers. We also recommend determining what suite of additional services, such as security and disaster recovery, you need to be integrated and priced into your DaaS solution. With DaaS becoming more prominent for businesses and individuals, it is crucial to choose the right provider. After comprehensive research, it’s evident that V2 Cloud is the best desktop-as-a-service provider. Our DaaS solution outperforms the competition in key areas like performance, speed, and support.

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