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Picture a 40-year veteran of manufacturing analytics, eager to provide first-rate service without forcing clients into IT mayhem. That’s Hertzler Systems. 

When their customers balked at spinning up SQL databases and wrangling server maintenance, Hertzler needed a nimble cloud host—fast. V2 Cloud stepped in, trimming inefficiencies and offering a breezy, scalable alternative that kept clients happy and boosted Hertzler’s own reputation. 

In the following sections, you’ll see how this partnership drove remarkable outcomes and set the stage for seamless, future growth.

About Hertzler Systems

Hertzler Systems is a software company specializing in statistical process control solutions for manufacturing companies. With a small but dedicated team of around 20 employees, Hertzler works with a diverse range of clients—from small businesses to large enterprises with global operations. 

Their flagship product, Gainseeker, empowers manufacturers to collect, analyze, and interpret data to ensure high-quality production. Recently, the company introduced GS Premier, a SaaS product designed to offer flexible, scalable analytics solutions. 

Hertzler’s commitment to customer success and providing tailored solutions has made them a trusted partner in the manufacturing industry.

The Challenge: IT Infrastructure Complexity Overshadowing Product Potential

The company faced a critical obstacle: their manufacturing clients wanted powerful analytics, but most had limited IT resources to deploy SQL databases, maintain servers, or handle backups. 

The process often ground to a halt over ordinary infrastructure issues. Demos and trials required quickly spinning up new environments, but clients and internal teams struggled with provisioning and upkeep.

Jennifer Miklic, Technical Project Manager at Hertzler Systems, described the situation: 

“Some of our customers’ IT either doesn’t want to be involved in maintaining the SQL database or the server, or doesn’t want to handle upgrades. Sometimes the customer has a third party, and getting server space and things of that nature is very cumbersome.”

In short, the company’s core focus—boosting product quality through advanced analytics—was overshadowed by IT headaches. Hertzler needed a cloud solution to free their customers (and their own team) from the burden of wrangling infrastructure.

The Solution: Fully-Managed Cloud Hosting Environment

Hertzler Systems needed a flexible, ready-to-go hosting environment that would eliminate the heavy IT work of provisioning servers, managing SQL databases, and ensuring backups. With V2 Cloud, they found precisely: a cloud-based Windows^® environment complete with built-in security, backups, and easy scalability.

How it works:

• Cloud-Based Windows Servers: V2 Cloud provides fully configured virtual desktops in the cloud, allowing Hertzler’s team to install and run Gainseeker without relying on a client’s on-premise hardware.
• Instant Scalability: Hertzler can start small—whether it’s a single server for a trial—and upgrade on the fly if a client’s needs grow.
• Hands-Off Maintenance: Built-in automated backups and hassle-free updates spare clients from juggling server management.

Together, these features give Hertzler Systems the power to deliver a “plug-and-play” experience. They can spin up a new environment for testing, demos, or full production use in a matter of hours—without wrestling with customer IT departments. 

Results & Impact

Once Hertzler deployed V2 Cloud, it freed up both their own team and their customers from the grind of server wrangling. No more weeks spent hunting for database space or juggling backups—everything ran smoothly and scaled on demand. 

This meant faster onboarding for new clients, painless demo setups, and far fewer support tickets related to IT issues. From Jennifer’s point of view:

“My perception changed about hosting in the cloud—at least with V2. I always worry when someone else is responsible for the equipment: will they respond quickly and be helpful? You guys have been wonderful. As a software company, we pride ourselves on customer service, and you’ve always done a good job.”

• Reduced Infrastructure Hassles: Hertzler’s team and their customers no longer wrestle with server provisioning or database space—everything runs in the cloud, on demand.
• Faster Onboarding: Setting up new clients or spinning up demos is streamlined, cutting weeks of IT back-and-forth down to hours.
• Fewer Support Tickets: With V2 Cloud handling routine updates, backups, and performance tuning, Hertzler sees far fewer help requests tied to server headaches.
• Enhanced Confidence: Migrating to the cloud initially raised questions about reliability and response times—but V2 Cloud put those worries to rest:
• Focused on Innovation: Freed from the burden of infrastructure, Hertzler can now double down on refining their analytics solutions, improving product quality, and delivering faster results for manufacturers around the globe.

Why Hertzler Systems Chose V2 Cloud

The company set out to find a hosting provider that could handle dynamic scaling and offer hands-on support without nickel-and-diming them at every turn. 

They explored three or four providers in total, comparing everything from price to the vendors’ willingness to collaborate. Some solutions forced upfront demo fees, a deal-breaker for a team that wanted to test real-world performance before committing.

V2 Cloud stood out by showing more than just a workable platform—we offered a genuine partnership. Hertzler needed a cloud solution that would adapt to their unique demands, rather than forcing them to jump through hoops. 

V2 Cloud’s demo flexibility and responsive support clinched the deal. In Jennifer’s words,

“V2 Cloud gave us a demo and had meetings to work with us on some of our needs. And every time we needed something, you guys were right there to help us out with it.”

Grow Your Business with Cloud Hosting, Like Hertzler Systems

Searching for the same seamless scalability and reduced IT friction that Hertzler Systems enjoys? 

V2 Cloud is built for businesses that crave flexibility—spin up new environments, shrink them down when you’re done, and never stress over servers again. With responsive support, painless onboarding, and cost-effective pricing, you’ll be free to focus on your core offerings, just like Hertzler Systems.

Take the first step—Talk to a Cloud Expert Today!