Secure cloud platform for teams & AI agents

We are thrilled to announce the availability of V2 CloudCare, a comprehensive services program that fulfills the promise of VDI to eliminate the pain of non-existent or overburdened IT resources and levels up on “We’ve Got You”. V2 CloudCare also transforms cloud resilience through proactive protection against malware, ransomware, systems failures, and natural disasters.

What is V2 CloudCare?

V2 CloudCare is a tiered offering of managed services, security, disaster recovery, and cyber defense capabilities that delivers expert IT and CIO services. V2 CloudCare includes preemptive technical support, system monitoring and health checks, anti-virus, anti-malware, and programmatically managed automated backups. 

Why Do I Need V2 CloudCare?

V2 CloudCare is a packaged program that effectively delivers a complete IT team along with CIO services to fill the void where IT doesn’t exist or augment your existing team so they can focus on other priorities. 40% of companies under 1,000 staff have no IT staff (IDC) while those that do see IT staff working 7.5 hours of overtime per week on average (TechDigest).

V2 Cloud already manages a robust security program to protect the architecture, applications, and data within. This includes an advanced SOC (Security Operations Center), a dedicated CSIRT (Computer Security Incident Response Team), and performs numerous functions including permission and security setting management, credential activity monitoring, and unusual behaviour monitoring, among many others. 

Regarding the cyber defense aspects, V2 CloudCare exists to protect your teams from themselves. The reality is that the majority of cyber attacks including spyware, destructive viruses, and ransomware are the result of staff members circumventing the cloud infrastructure security programs and protocols and opening doors to let bad actors run amok in your environments.

You took a major step up in cloud resilience by adopting VDI. V2 CloudCare is another major step up again to further protect your productivity and data security.

How V2 CloudCare is Structured

V2 CloudCare is delivered as a tiered set of associated services so companies can buy in at the level that works for them and so they can choose what services they receive from V2 Cloud in concert with other augmentations they may already have in place.

Key Features

• Managed Services – V2 Cloud becomes your 24/7 support and IT resource team with detailed assessment of your specific needs to deliver CIO services and programmatic enterprise-grade management and insights including:
  • Quarterly business review meetings to align IT with business goals
  • Technology road-mapping and budgeting assistance
  • Vendor management and liaison services
  • IT policy development and tailored compliance guidance
• Cyber Resilience – Cyber security is transformed from set-and-forget reactive anti-virus solutions to a proactive cyber defense program that includes threat hunting, SIEM, vulnerability assessments, penetration testing, end user security training, and routine reporting, among others.
• Disaster Recovery – Backup and restore is similarly transformed from a static capability into a fully configured and programmatically managed, tested, and monitored disaster recovery solution. 
• Preemptive Support – Support is transformed from a reactive ticket-based process into a preemptive program that uses AI and automation scripts to actively analyze key performance parameters and proactively resolve issues before problems manifest. Wow! Your need to submit trouble tickets will drop immediately and decline further as the AI learns from each instance that requires intervention. 
• BI For Performance Optimization – V2 CloudCare includes a brilliant business intelligence dashboard that delivers rich visualization of system performance metrics to assure exceptional user experiences on optimal resources. Key metrics include:
  • Device health score
  • Average uptime
  • Active alerts
  • Tickets by priority
  • Average resolution time

The V2Cloud Business Intelligence Dashboard

Ready to Explore the Full Power of V2 CloudCare?

We’ve structured V2 CloudCare in tiers so you can choose the level that fits your business best—from lightweight protection to full-scale managed services and beyond.

? Check out all the tiers and features on our V2 CloudCare product page

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