
In this tutorial, you’ll learn how to move files from cloud to computer and back again: between your V2 Cloud cloud computer and the local PC or Mac you connect from. We’ll cover the V2 Cloud app, RDP, secure FTP for large files, and cloud storage services like OneDrive and Amazon S3.
Before you start, you’ll need:
| Method | Direction | Best for | File size |
| Download to local PC | Cloud computer to local | Single files, quick grabs | Under 1 GB |
| Drag and drop | Local to cloud computer | Quick uploads | Under 1 GB |
| RDP copy and paste | Both ways | Small files | Small files |
| RDP drive redirection | Both ways | Folders, bigger batches | Under 1 GB |
| Secure FTP | Both ways | Large files and archives | Over 1 GB |
| Amazon S3 bucket | Both ways | Shared team data | Any size |
Use this method to download a file from your cloud computer to the local computer you’re working on.
Tip: To send several files or a whole folder at once, zip them first. Right-click the selection, choose Send to, then Compressed (zipped) folder, and download the zip file.
Move uploaded files out of Downloads and into the folder where your team actually works. If you’re running low on space, you can increase disk space or add a new disk to your cloud computer.
Transferring files over RDP is even simpler, since your cloud computer and local machine behave like one workspace.
Copy a file on your cloud computer with Ctrl+C and paste it on your local desktop with Ctrl+V. It works the other way too. Keep this for small files. Large copies over the clipboard can be slow or fail partway through.
With RDP, your local drives are redirected to your cloud computer and appear as normal drives.
Local drives not showing up? If you connect with Microsoft Remote Desktop, open Show Options, go to the Local Resources tab, click More, and make sure Drives is checked before connecting. For more on RDP, see how to set up Remote Desktop.
For files larger than 1 GB, use FTP instead of the app or RDP. It handles large transfers more reliably than drag and drop or the clipboard.
Follow our tutorial on how to set up a secure FTP server in your cloud computer. If your firewall blocks the connection, you may also need to forward a port to your cloud computer.
Sometimes how to move files from cloud to computer means pulling data out of a storage service rather than your cloud computer. Here’s how that works with V2 Cloud.
After you install Office 365 on your cloud computer, OneDrive shows your files in File Explorer. A blue cloud icon means a file is online-only. Right-click it and choose Always keep on this device to store a full copy.
Keep in mind: “Always keep on this device" keeps a synced copy. The file stays in OneDrive. To take a file out of OneDrive completely, move it to a folder outside your OneDrive folder.
Open the service in a browser inside your cloud computer and download the files. They land in the cloud computer’s Downloads folder. Need them on your local PC too? Use Download to local PC from the first method above.
If your team keeps shared files in S3, you can attach an Amazon S3 bucket to your cloud computer so it appears like a local drive. For S3-compatible storage managed through V2 Cloud, see how to use bucket storage.
Once your files are on your local computer, check the transfer before you delete the originals:
Deleted something by mistake on your cloud computer? We run daily automated backups, and you can recover a file from a snapshot or manage the backups of your cloud computer from your dashboard. For extra protection, look at our Block Storage and Cloud Disaster Recovery add-ons.
“Download to local PC" doesn’t start. Check that your browser allows downloads from V2 Cloud and isn’t blocking pop-ups. The file saves wherever your browser stores downloads.
The transfer is slow or fails. Zip many small files into one archive before moving them. For anything over 1 GB, switch to secure FTP.
The cloud computer is out of space. Increase disk space or change the hardware of your cloud computer to a larger plan.
The cloud computer feels sluggish during big transfers. See how to reduce RAM usage on your cloud computer.
The steps are the same. Connect to your cloud computer, right-click the file, and select Download to local PC. The file saves to your Mac’s Downloads folder.
Use the V2 Cloud app or RDP for files under 1 GB. For anything larger, set up secure FTP on your cloud computer.
Multiple users can share one cloud computer, and each user gets their own Windows profile. Files in your profile folders stay private by default, while files saved to shared folders or drives are visible to anyone with access. Admins can control who reaches each cloud computer with the User Access feature.
Yes. We run daily automated backups of your cloud computer, and you can restore individual files from a snapshot. See how to manage backups.
Not a V2 Cloud customer yet? Our cloud desktops give your team a full Windows desktop they can reach from any device, with daily backups included. See pricing, start a risk-free trial, or book a guided setup with our team.
Your V2 CloudCare team — real people, on the line.