How to use V2 Cloud using the desktop app (recommended)

How to use V2 Cloud using the desktop app

STEP 1

Download and install the desktop app at /download

STEP 2

Open the desktop application

STEP 3

Login with the username and password that was provided to you by your administrator

STEP 4

Click on a connection

Printing a document using the desktop app

STEP 1

Click File->Print

STEP 2

Select your local printer from the list and click Print

Transferring files using the desktop app

STEP 1

Copy the file you want to transfer with right click -> Copy

STEP 2

Paste the file where you want using right click -> Paste

Enabling/disabling multiple monitors

STEP 1

Open the settings menu

STEP 2

Select or deselect Use multi-monitors

Using your webcam on your cloud desktop(redirecting your webcam)

STEP 1

Open the settings menu

STEP 2

Select your camera

STEP 3

Check “Always redirect camera when using RDP” (optional)

Logout after work

STEP 1

From the top left panel, click on your email address and click Sign out

Frequently asked questions

You can reset your password here: https://dash.v2cloud.com/security/

Close the app with “X”. See if you are connected to the internet. Is your WiFi on? Try to log back again.

Close the app with “X”. See if you are connected to the internet. Is your WiFi on? Try to log back again.

On your keyboard, press CTRL+ALT+END to prompt the remote desktop task manager. Select Sign Out and try to log back in.

*** Most issues can be resolved by completely closing the desktop app and web browser and starting back ***

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