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How to use V2 Cloud using
the web browser

List of Contents

For the best experience please use Google Chrome.

Go to the application url

STEP 1

Go to https://app.v2cloud.com

STEP 2

Login with the username and password that was provided to you by your administrator

STEP 3

Click on a connection

Print a document using the web browser

STEP 1

Click File->Print

STEP 2

Select the printer “Cloud PDF” and click Print

STEP 3

Click on the print icon, select your local printer and click Print

Transferring files from local PC to Cloud

*** One file at a time only. If you have multiple files to transfer, create a zip first ***

STEP 1

Drag and drop the file from your local PC to the browser window

STEP 2

The file will appear under the Downloads folder of the Cloud PC

Transferring files from the Cloud to local PC

*** One file at a time only. If you have multiple files to transfer, create a zip first ***

STEP 1

Right click on the file and click “Download to local PC

STEP 2

The file will appear on the Downloads folder of your local PC

Logout after work

STEP 1

From the top left panel, click on your email address and click Sign out

Frequently asked questions

My email and password combination don’t work.

You can reset your password here: https://dash.v2cloud.com/reset/ .

I am unable to connect. It’s failing at Secure Tunnel Connection.

Close the app with “X”. See if you are connected to the internet. Is your WiFi on? Try to log back again.

I am unable to connect. It’s failing at Fetching V2 configuration.

Close the app with “X”. See if you are connected to the internet. Is your WiFi on? Try to log back again.

I have a black screen when I connect.

On your keyboard, press CTRL+ALT+END to prompt the remote desktop task manager. Select Sign Out and try to log back in.

*** Most issues can be resolved by completely closing the desktop app and web browser and starting back ***

You can have a look at our Help Center, our tutorials and our Glossary for additional help.

Still having issues?

To get live help over the online chat, please click the Live help button on the top right corner of the application or look for the online chat icon on our website https://v2cloud.com. You can also email [email protected] for email assistance.